Rus-Intercom is the Russian largest distributor of intercom and emergency communication devices for the industrial facilities and residential buildings. An expert in the network design and implementation of engineering solutions of any complexity.
- About the company
- Brands
- Engineering services
- Partner cooperation policy
- Principles of customer service
- Contacts
About the company
Rus-Intercom is an official distributor of industrial- and residential-purpose intercom equipment, representing key manufacturers from Germany and China.
In 2011 we began to cooperate directly with leading German brands producing intercom systems and communicators for the apartment houses. Then we launched industrial communication and emergency warning systems. Today Rus-Intercom is the only distributor in Russia, which offers a range of different intercom equipment for both residential sector and industrial facilities.
The company provides engineering consulting, design and introduction services. We implemented a number of projects intended to create intercom networks for residential buildings, office blocks, malls, industrial facilities and logistics centers, as well as medical institutions, banks, public areas, etc.
The company managed to become a leader of the Russian intercom sector due to the fact that:
- We gathered a purposeful and highly skilled team of forward-looking experts.
- We represent only reliable and approved suppliers.
- Interests of the customers are a high priority for us, we render all-round assistance to the customers throughout the work and do not confine ourselves just to formal consulting.
- We constantly monitor new achievements in the field, attend international exhibitions, and receive promptly information from the foreign partners.
Rus-Intercom became a center of professional community. This is a site that accumulates knowledge, transmits it freely and presents engineering capabilities to be implemented.
Brands
We cooperate with well-known manufacturers of emergency communication systems, operating and supervisory equipment and intercoms from Germany and China. Currently Rus-Intercom is an official representative of the following brands:- Telecom Behnke
- Vingtor-Stentofon
- Funke + Huster Fernsig
- Ulrich Lippert GmbH
- SPON
- RENZ Group
- Mefa
- SSS SIEDLE
- J&R Technology
We seek to give a choice to the buyers. Thus we cooperate both with experienced companies which have been setting standards for a long time in the field of industrial and emergency communication, and with young firms which have made themselves known relatively recently. The main thing that unites all our suppliers is uncompromising attitude to the quality control and continuous improvement of a product.
All the goods presented in our catalog are dispatched directly from the plants. Proven logistic chains permit us to meet the toughest delivery deadlines.
Engineering services
Rus-Intercom provides a wide range of engineering services with respect to development and implementation of industrial communication and intercom projects. Our engineering practice can be divided into three major areas.
- Design. Intercom planning for the properties of any scale and purpose, selection of equipment, development of the necessary design documentation.
- Introduction. Participation of Rus-Intercom engineers during project implementation, check of compliance with the approved standards, stage-by-stage acceptance of works, training of the customer’s staff as regards system work rules or involvement of our experts only at the final stage for commissioning works.
- Control. Subscriber service programs, scheduled inspections, regular monitoring and protocol analysis, system audit and assessment of the existing networks.
Regardless of network scale, complexity and configuration of the system we work with, Rus-Intercom engineers always make a start from reasonableness and appropriateness of the actions. We proceed from the assumption that warning and signaling system should accomplish smoothly communication tasks assigned to it and function in any expected conditions on a trouble-free basis.
Correctness of the chosen approach is confirmed by our successful projects relating to adjustment of the effective intercom networks at the residential developments and housing estates, warehousing and logistics centers, industrial estates, shopping and business centers, hospitals, sport centers and many other facilities.
Partner cooperation policy
We are proud of long-term cooperation with the leading international manufacturers of intercom and warning systems. We highly appreciate trust placed in us and for our part we try to make all possible to represent world-known brands within Russia in an appropriate manner.
Rus-Intercom is oriented towards the long-term partnership relations and efficient cooperation. We focus a considerable attention to build effective channels of interaction with suppliers. We’re certain that any business matters may and must be solved by means of open constructive dialog.
The following principles are the forefront of our partnership policy:
- transparency
- predictability
- honesty
- responsiveness
- effectiveness
We are always open to find new contacts and ready for mutually beneficial cooperation. We’ll be glad to meet new names which will fit properly in our brand catalog.
Principles of customer service
We’re thankful to our customers that they choose Rus-Intercom as a reliable supplier and trust our expert opinion as regards design and operation. We try to be useful every day as much as possible. We generously share our knowledge and experience so as to come up to the expectations of each customer.
For this purpose, we:
- Provide free detailed consultations regarding selection of equipment and network formation.
- Share developed integration schemes, tell about interesting projects and out-of-the-box solutions, make package proposals to create intercom networks at the various facilities.
- Publish topical news, offer new product announcements, tell about groundbreaking products and important international events in the field of communication and intercom.
- Gathered a vast base of technical documents, catalogs and off-the-shelf engineering solutions for different applications and translated it into Russian.
When we give a professional advice, we proceed solely from the interests and needs of a customer. We evaluate projects objectively and reasonably, perform an optimal equipment selection and propose the best solutions to be implemented. We believe that impeccable reputation among the customers is more important than immediate profit.